Shipping policy
Shipping & Returns
At Isle of Wild, every piece is personally packed and sent with care.
Shipping
- Free standard shipping within Australia on orders over $150
- Standard shipping rates apply to orders under $150
Orders are dispatched within 7 business days of purchase.
Tracking details will be provided once your parcel is on its way.
Print-on-Demand Sweaters & Tees
Some of our sweaters and tees are made especially for you through our print-on-demand partner, Printful.
Please allow 7–14 business days for production before your order is shipped. During busy periods, production may take a little longer.
If your order contains both Isle of Wild items and print-on-demand items, they may arrive in separate parcels and at different times.
Tracking details will be provided once your order has been dispatched.
Returns, Exchanges & Store Credit
If your purchase isn’t quite right, you’re welcome to return it within 30 days of purchase for an exchange or store credit.
To be eligible for return:
- Items must be unworn and unwashed
- In original condition
- Returned with original packaging
Store credit is valid for three years from the date of issue, giving you plenty of time to find something you truly love.
Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
For any questions, feel free to get in touch:
📧 isleofwildau@gmail.com